60-Day Money-Back Guarantee
We stand fully behind what we build. If you're not completely satisfied, return your purchase within 60 days of delivery for a full refund — no awkward questions, no restocking games.
How to Request a Return
Step One — Reach Out
Contact us through our Contact page with your order number and a brief reason for the return.
Step Two — Get Your Label
Our team will issue a free return shipping label and clear instructions for packing the item.
Step Three — Send It Back
Drop the package with the carrier using the provided label. Once it's scanned, you're done.
Refund Processing
After we receive and inspect the returned item, we process your refund within 5 to 10 business days. Refunds return to your original payment method.
Payment Method Timing
- Credit and debit cards: 5 to 10 business days, per your bank's schedule
- Digital wallets: typically faster, subject to the provider
- Store credit: issued immediately upon approval
Return Shipping
We provide free return shipping labels for all eligible returns. Returning a product should never cost you anything.
Eligible Items
All products are returnable within the 60-day window, provided they're in their original packaging and have been used as directed. Accessories and gifts included in the original order should be returned as well.
Non-Refundable Situations
A refund may not apply when:
- The return is requested after the 60-day window has closed
- The item shows damage from misuse, alteration, or accident
- The original packaging is missing and the item cannot be resold
If you're unsure about your situation, contact us — we review each case with fairness.
Exchanges
Would you rather swap than refund? Tell us through our Contact page and we'll help you find the right size, model, or accessory.
Questions?
Any questions about returns or refunds? Visit our Contact page. Our customer service team is ready.
