Warranty

Our Warranty Commitment

Because our gear is built from 304 stainless steel to last for years, we back it with a clear, generous warranty. This section explains exactly what's covered, for how long, and how to make a claim.

Warranty Period

Fire Pits & Pizza Ovens

Covered against manufacturing defects for a period of two years from the date of delivery.

Camp Stoves & Accessories

Covered against manufacturing defects for a period of one year from the date of delivery.

Proof of Purchase

Your order confirmation or receipt establishes the warranty start date. Keep it handy.

What the Warranty Covers

The warranty applies to defects in:

Materials, including stainless steel integrity under normal use
Workmanship, such as joints, welds, and assembly points
Functionality of components as originally designed

If a covered defect appears, we will repair or replace the item at our discretion.

What the Warranty Does Not Cover

The warranty does not apply to:

Normal wear and patching from regular outdoor use
Surface discoloration or heat tint from heat exposure
Damage from accidents, drops, or impacts
Misuse, unauthorized modification, or improper storage
Exposure to products not designed for the item
Commercial or rental use beyond intended household use

How to Make a Warranty Claim

Step One — Clean the Item

Before any claim, please clean the product according to our care instructions. Claims on excessively soiled items may be delayed.

Step Two — Contact Us

Reach our team through our Contact page with your order number, photos of the issue, and a description.

Step Three — Assessment

We'll review the evidence and, if covered, arrange a repair, replacement, or remedy — often at no cost to you.

Paid Repair for Accidental Damage

Even when damage isn't covered, we may offer paid repair service for accidental breaks. Ask through our Contact page for a quote; we'll be straight with you about cost and timing.